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Try ANY 3 classes for ONLY $75 ! FREE lululemon's Bag with VIP membership sign up!
Exclusive Membership
Willow Flow Passport (WFP)
(Willow Flow x lululemon Takashimaya)
Benefits & Privileges
$128
FREE lululemon's Daily Multi-Pocket Canvas Tote Bag 20L (worth $92)
Get 20% OFF of any standard group class packages
Free 1 Special Equipment Class
Free 1 Regular Class
1 year membership
Notes:
Mindbody account will show 5 credits upon signing up for membership. Credit usage is as follows:
Special Equipment Classes (3 credits): Reformer Pilates, Aerial ; Regular Classes (2 credits):Mat Yoga & Pilates
Please note that if you are creating an account using Apple ID, do not select 'Hide My Email'.
Super Value Trial Pack
3 Trial Classes
$75
$25 per class only
Flexibility to try any 3 classes of your choice
Valid for 3 weeks (Activation starts from the date of your first class)*
Limit to 1 per person only
Non-Shareable
Notes:
*The trial pack must be activated within 3 weeks from the date of purchase, and its validity will commence from the date of the first class.
Please note that if you are creating an account using Apple ID, do not select 'Hide My Email'.
Packages
25 Credits
$300
Valid for 2 months
Non-Shareable
3 credits for special equipment classes ($36/class) or ($28.8/class for WFP member)
2 credits for regular classes ($24/class) or ($19.2/class for WFP member)
60 Credits
$660
Valid for 6 months
Shareable up to 2 pax
3 credits for special equipment classes ($33/class) or ($26.4/class for WFP member)
2 credits for regular classes ($22/class) or ($17.6/class for WFP member)
120 Credits
$1260
Valid for 12 months
Shareable up to 4 pax
3 credits for special equipment classes ($31.5/class) or ($25.2/class for WFP member)
2 credits for regular classes ($21/class) or ($16.8/class for WFP member)
Terms & Conditions:
All packages are non-refundable and non-transferable.
Validity period starts from the date of first class.
Please note that if you are creating an account using Apple ID, do not select 'Hide My Email'.
Credits Usage:
Special Equipment Classes (3 credits): Reformer Pilates, Aerial; Regular Classes (2 credits): Mat Yoga & Pilates
Private Class
Single Class
Have Questions ?
Whatsapp Us : +65 8709 2764 / +65 8262 1282
Full Terms & Conditions
Introduction
-These Terms and Conditions govern the booking and participation in classes at Willow Flow Studio. By booking a class, you agree to comply with these terms. Willow Flow Studio reserves the right to update these Terms and Conditions at any time without prior notice.
Credit System
-Willow Flow Studio operates on a credit-based system for class bookings:
- Special Equipment Classes (e.g. Aerial, Reformer Pilates): 3 credits per class.
- Regular Non-Equipment Classes (e.g. Yoga, Mat Pilates): 2 credits per class.
- Private Classes: Not included in the credit system and must be booked and paid for separately.
Purchasing Credits
- Credits can be purchased through the Willow Flow Studio website, app, or in person at the studio.
- Credits are non-refundable and non-transferable unless otherwise stated in a promotional offer.
- Credits must be used within their validity period, which will be clearly stated at the time of purchase. Package activation starts from the first successful class booking.
- Unused credits will expire after the validity period, and no refunds or extensions will be provided.
Booking Classes
- Classes can be booked online through the Willow Flow Studio website, app, or by contacting the studio directly.
- A class booking will only be confirmed once the required number of credits has been successfully deducted from your account.
- Bookings are subject to availability, and Willow Flow Studio cannot guarantee a spot in any class.
- Aerial yoga and reformer Pilates classes at Willow Flow Studio are not suitable for individuals who are pregnant due to the physical intensity and associated risks. We recommend that all pregnant individuals consult with their healthcare provider before engaging in any exercise program. For safety reasons, Willow Flow Studio reserves the right to restrict participation in these classes for those who are pregnant or suspected to be pregnant.
Class Cancellation and Rescheduling
- Client-Initiated Cancellation: You may cancel your booking up to 24 hours before the class start time without penalty. The credits will be returned to your account. Cancellations made within 24 hours of the class start time will result in the forfeiture of the credits.
- Studio-Initiated Cancellation: If Willow Flow Studio cancels a class for any reason, your credits will be returned to your account, and you will be notified as soon as possible.
- Classes will commence with a minimum of 3 attendees, else it will be cancelled and we will inform affected participants asap.
No-Show Policy
- If you do not attend a booked class and fail to cancel within the specified the time frame, the credits used to book the class will be forfeited.
Waitlist Policy
- If a class is fully booked, you may join a waitlist. If a spot becomes available, you will be automatically added to the class and notified via email or app notification.
- Credits will only be deducted once your spot is confirmed. If you no longer wish to attend, please remove yourself from the waitlist to avoid automatic booking.
Expiration of Credits
- All credits have a specific expiration date, which is communicated at the time of purchase. Credits must be used before this date, as they will expire and cannot be refunded or extended.
- Promotional or complimentary credits may have different expiration terms, which will be specified in the promotion.
- Unused credits from your current package may be rolled over to a subsequent package, provided that the new package is purchased before the expiration of the current package.
Private Classes
- Private classes are not part of the credit system and must be booked and paid for separately.
- Cancellation policies for private classes differ from regular classes and will be provided at the time of booking.
Account Management
- It is your responsibility to manage your account and ensure you have sufficient credits to book classes.
- Willow Flow Studio is not responsible for any issues arising from insufficient credits or expired credits.
Changes to Schedule
- Willow Flow Studio reserves the right to change class schedules, instructors, or cancel classes at its discretion.
- While we aim to minimize disruptions, changes may be necessary due to unforeseen circumstances.
Disputes and Refunds
- All disputes regarding credits, bookings, or other issues must be reported to Willow Flow Studio within 7 days of the incident.
- Refunds will be considered on a case-by-case basis and are at the sole discretion of Willow Flow Studio.
Compliance with Studio Policies
- By booking and attending classes, you agree to comply with all Willow Flow Studio policies, including those related to health and safety, conduct, and attire.
Governing Law
- These Terms and Conditions are governed by the laws of the jurisdiction in which Willow Flow Studio operates. Any disputes arising under these terms shall be resolved through mediation or in the courts of this jurisdiction.
Acknowledgment
- By booking a class, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
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